What to consider while implementing SaaS?

Today, many organizations adopt Software as a Service (SaaS) platform to simplify their software maintenance, upgrades, and support. Moreover, IT leaders also believe that demand for SaaS applications will benefit an organization with low upfront costs, frequent upgradation, faster deployment and acceptance by an end-user. To seize the maximum benefits from SaaS, a thorough knowledge of SaaS implementation method is imperative.

In order to successfully implement SaaS model, a business must complete various tasks and processes as a part of their infrastructure. Thence, these considerations while implementing a SaaS model will assure you that there are no abrupt in the implementation process.


Ensure your reason for SaaS implementing

Whenever an organization implements a new technology, whether it is a software or hardware service-based, there is always a reason to implement that technology. Similarly, your business may have different reasons for implementing SaaS model. The reasons may be like improving efficiencies of a business related process, software management process, increase the collaboration of their different business sites, etc.

Whatever may be the reason behind SaaS implementation, you must be clear about the exact purpose. The organization should have a good knowledge of their existing infrastructure work as this will help minimize the problems while integrating SaaS software with existing infrastructure.

Evaluate your reason

Once you know the reason for SaaS implementation, evaluate what you need exactly to accomplish it successfully. To find out the exact reason you need to answer few questions such as:

  • What your SaaS services need to do after implementation?
  • What kinds of features are essential in this service to meet your requirements?

Say, for example, if your organization wants to improve the collaboration between different sites, then you require a SaaS solution that could be accessed by several users. However, if the organization needs a highly efficient software solution that is similar to traditional on-premises solution performance, then they require a SaaS solution that could be accessed by a few users at the same time.

Considering these questions during the evaluation will help you to choose a SaaS service that suits the best.

Approach a professional SaaS service provider

Approach an experienced SaaS service provider, who supports to meet your requirements efficiently. A professional SaaS service provider will deliver your business with a SaaS model that builds a long term value with your customers. You can make a Service Level Agreement with the service provider to make sure that they match your requirements better.

Consider IT support

You should consider what level of IT professionals are required to manage the SaaS platform once it gets delivered from the provider. It depends upon the level of support from your SaaS provider.

For example, if your service provider delivers a software solution with less support or documentation, then you require a reliable IT professional. If the provider delivers a service that includes clear instruction and documentation, then you can manage SaaS platform with the basic knowledge of IT.

Therefore, it is inevitable that you need to approach a SaaS service provider who can deliver you the best services.

Make sure it is automated

An automated SaaS service will minimize your work of writing letters or emails, putting requests, etc. Hence, make sure that your service provider delivered an automated process. If not, consult your respective service provider to deliver standard services that were guaranteed by them.

Ensure you have trained employees

Your employees should be trained well to avoid problems after SaaS implementation. They should have a thorough knowledge of usage and accessibility of this new software services initially.

Know your payments

When it comes to payment of SaaS software, it is not as difficult as traditional software services. Usually, the payment process may be monthly or pay-as-you-go payment model that depends on what you use. Sometimes, you may also have to pay your service provider for storage space that is used to store your data in their data center as a backup.

In order to save money, an organization should clearly know in advance about their storage requirements and which payment method would be the best. You should also consider the other costs that associated with training, staffing requirements, backup requirements and other services or process that are not related to your service provider.

Hope these considerations will help you to achieve successful SaaS implementation and management.

Vmoksha has expertise in delivering dynamic SaaS services that improve your business value in the cloud with the following benefits:

  • Low capital requirements
  • Quicker startup
  • Scale on demand
  • Easier maintenance / Instant software updates
  • Improved performance
  • Increased data reliability
  • Easier mobility and scalability
  • Faster go-live with short time-to-value interval can be realized