RIM Business Benefits


  • ITIL process-driven for effectiveness and efficiency of Service Delivery
  • Centralized management of all support operations covering infrastructure, applications and business processes
  • Flexible business model with a partnering mindset
  • Focused efforts on business with implementation aspects owned by Vmoksha
  • Accelerated migration to new and emerging technologies with minimal risks
  • Continuous improvement for cost saving and better service
  • Vmoksha’s top leadership team participation and involvement
  • Round the clock support with defined processes, SLA’s and predictability in your operations
  • Scalability advantage (resource ramp up/down)