Wireless L2

Job code :
  • Full Time
  • Posted 110 days ago

JOB Position: Wireless L2

Location: Bangalore, IN

Opportunity: Full Time

Vmoksha Technologies Pvt. Ltd. is an IT Services Company headquartered in Bangalore, India. Since its inception in May 2001, Vmoksha has emerged as a key player in the global software development and IT services space. Vmoksha is into varieties of engineering projects and custom software development in Web, Mobile, cloud, and Internet of Things. Vmoksha is also building competencies in the emerging technologies like Augmented Reality, Big Data, and Machine Learning.

Job summary

  • Work on Project tasks to implement proposed design/solutions
  • Ensure proper operations of the  installations
  • Propose new solutions in alignment with  global standards
  • Working with inshore/offshore team for transition
  • Coordination with other project teams
  • Troubleshoot system malfunctions
  • Investigate and analyze the root of problems
  • Provide high-quality technical support
  • Perform 2nd level troubleshooting of Switches and Wireless
  • Perform Event, Incident, Change and Problem Management as per ITIL standards defined in
  • Manage Network Management Tools MRTG, SolarWinds, Cisco Prime Infrastructure, Syslog, NetFlow, Cisco Identity Security Engine, etc.
  • Coordinate with L3/Architects to manage incidents and ensure resolution within SLA
  • OOHS (On Call) support for LAN/Wi-Fi related issues.
  • Training L1 operations team on technologies
  • Defining and documenting operations tasks
  • Define, document and manage implementation of network-wide changes

EDUCATION & EXPERIENCE

  • University Degree in Electronics/ Computer Science/ Electrical
  • Required with 4 years or more experience in LAN/Wi-Fi deployment and support
  • Must have at least 2-year experience in Remote Mgmt.
  • CCNP certification in Wireless is preferred
  • Wireless certification CCNA (Wireless)
  • Trained in ITIL (v3) best practices mandatory.

IT SKILLS

  • Experience with install, configure, monitoring and troubleshooting of Cisco LAN/Wi-Fi technologies.
  • Experience with LAN technologies like, VLAN, VTP, HSRP, STP, etc.
  • Experience with Cisco Wireless technologies
  • Experience to Network Management tools like Cisco Prime Infrastructure, Cisco Identity Security Engine, SolarWinds, NetFlow, Network Analyzer, MRTG etc.
  • Knowledge of call ticket system (BMC Remedy, ITSM)
  • Experience with a wide range of Cisco Products related to Switches, Wireless LAN Controllers, and other supporting products.

EXPECTED HUMAN QUALITIES

Mandatory skills

  • Excellent communications and presentation skills
  • Strong interpersonal skills
  • Excellent knowledge of English (spoken and written)
  • Good organizational and planning skills
  • Excellent training and presentation skills
  • Pedagogic attitude, patience, and confidence
  • Self-motivation and the ability to motivate others
  • Self-learning capability
  • Be “curious” and constantly willing to learn new stuff in order to be in accord with constantly evolving IT needs
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About Surya Baby

Surya baby works at Vmoksha Technologies as a Digital Marketing Executive. She is passionate about exploring Digital marketing trends. Apart from work, she likes listening music and sketching.