8Voice & Non-Voice Process Executive

JOB Position: Voice & Non-Voice Process Executive

Location: Bangalore, IN

Opportunity: Full Time

Vmoksha Technologies Pvt. Ltd. is an IT Services Company headquartered in Bangalore, India. Since its inception in May 2001, Vmoksha has emerged as a key player in the global software development and IT services space. Vmoksha is into varieties of engineering projects and custom software development in Web, Mobile, cloud, and Internet of Things. Vmoksha is also building competencies in the emerging technologies like Augmented Reality, Big Data, and Machine Learning.

Position Summary

The process executive is responsible for monitoring faxes, updating patient charts with pertinent information and communicating orders to various departments electronically and ensures patient studies are delivered to the referring provider in an accurate and timely manner.

What are we looking for?

  • Demonstrates accuracy in data entry
  • Demonstrates proficiency in Communication & Written skills
  • Proficient in using computer terminals and keyboarding skills
  • Ability to work in a fast-paced, high-pressure environment
  • Proficiency in medical terminology is preferred
  • Proficient in time management

Key Responsibilities:

  • Monitors the incoming fax e-mail boxes
  • Reviews incoming faxes for content
  • Distributes incoming faxes to the appropriate department
  • Ensures that all incoming faxes are reviewed within 2 hours of receiving the incoming fax.
  • Accurately enters patient information into the EMR system
  • Verifies the patient’s personal information is complete
  • Tasks the appropriate Centre and to Central Scheduling when an order is entered into RIS
  • Completes special projects or assignments as requested by the Scheduling Supervisor
  • Performs all other reception related duties accurately, efficiently and in a timely manner
  • Verifies that the correct study was completed and the correct fax number is in the report to be sent.
  • Faxes or emails the completed reports to the referring provider’s office depending on physician preference.

Experience and Qualifications

  • Relevant Exp: 1-5 Years
  • Relevant back-office support experience preferably in the Healthcare domain

If you believe that you would perfectly fit for this job, apply below or drop your resume at vcareers@vmokshagroup.com