RIM Offerings


RIM Offerings


Enterprise Helpdesk and Service Desk

  • Desktop/Laptop Management
  • Asset Management
  • Anti-Virus Management
  • Patch Management
  • Password Management

Server Management Services

Managing geographically distributed diverse networks, frequent downtime and escalating operational costs can pull down many an organization and divert their focus from the greater organizational goals. We, at Vmoksha understand the role of IT infrastructure in quickly responding to changing business environment, sticking to deadlines and staying competitive in the market.

  • Servers & Operating System Monitoring and Management
  • Remote Server Installation & Build Windows
  • Patch Management
  • Unix/Linux Server Management
  • Web Server & Middleware Monitoring & Management
  • Sharepoint
  • AD Management
  • Backup

Network Support Services

From monitoring and managing your current network to suggesting and implementing a suitable networking solution we can take care of all your networking requirements. We can implement our own network monitoring tools or third party software to monitor your network 24×7.

  • Networking device and circuits monitoring & management
  • Network Management & Monitoring
  • Monitoring of LAN/WAN/Links
  • IP Phones, Call Manager, Unity Servers

Application and Database Management Services

  • Application Server and middleware administration
  • Administration of ERP applications, such as SAP, Oracle, etc.,
  • Administration of SQL and Oracle databases.

Messaging Services:

We manage email servers, email clients – both web-based and standalone, user creation & administration and implementation of mail policies.

  • Messaging Environment Planning, Design and Implementation
  • Messaging System Migration
  • Mailbox Migration
  • Managed Messaging & Collaboration Services
  • Messaging Server Monitoring & Management
  • Associated Environment (Storage, Anti-virus, Anti-spam)
  • Management Mailbox Administration BlackBerry Enterprise Server Exchange connectivity with another system

Virtualization and Storage

  • VMWare ESX
  • Data Replication
  • Enterprise Vault Monitoring and Troubleshooting
  • Storage configuration

Security Services

  • Firewall and VPN Management & Monitoring
  • IT Controls and Audits
  • Disaster recovery and business continuity services