Defect life cycle, a.k.a Bug life cycle is the journey of a defect cycle from its identification to its closure. A defect undergoes different states during its lifetime. But before going deep about the defect life cycle phases, it is important to know few fundamentals.

Error – Defect – Failure

Finding flaws in software has never been easy. Rather, it has always appeared to be challenging for the entire team, who are working on its successful completion. The words Effect, Defect & Failure seem to be same, but their meaning varies depending on the context/situation. Error leads to Defect, which further leads to Failure. It is a chained process which has to be rectified in a little while to avoid business impacts.

Defect Life Cycle


The term ‘Error’ means human-made mistake/misconception related to design or a deviation from the actual business requirement. If the authorized person gathers client requirement erroneously, it is referred as Error.


The error in coding or logic part is referred as Defect/Fault/Bug. If the development team coded the mistakenly gathered requirement, it results in a fault.


Failure means any deviation from the desired result. The fault made in coding leads to unexpected results that are different from the end user expectation. In that case, we say the project landed in ‘FAILURE.’ 

Defect Life Cycle

Defect life cycle has many stages from open/new until closed or re-opened and it varies from project to project.

Defect Life Cycle

It looks arduous, but if you consider these significant steps, it is quick and easy to find and eliminate a bug/defect. The whole process is explained with different scenarios:


Scenario One

             NEW                                                                                              ASSIGNED


The moment a Test Engineer finds a bug, he should raise the defect with the status ‘Open/New.’ The development team will validate the defect and assign it to a developer changing the status to ‘Assigned.’ The developer will fix the issue and changes the status to ‘Fixed.’ The test engineer performs testing, and if the issue is resolved, he will change the status to ‘Close’ otherwise to ‘Re-open.’

Scenario Two

             NEW                                                                                           DUPLICATE


Sometimes the defect status is mentioned as ‘Duplicate.’ Duplicate defect means the same issue is raised by person A and person B.

NOTE- There is a contrary to this scenario. If a defect has been raised and closed in the past and if the same defect arises in the future, then it is called as ‘New Defect.’

Scenario Three

             NEW                                                                                              INVALID


Invalid/Rejected are nearly similar words. If the developer team finds that when a defect raised by test engineer is invalid, then the developer will change the status as ‘Reject.’

Scenario Four

             NEW                                                                                             PCR/RFE


Product change request or Request for enhancement is considered when there is a need for enhancement type. This may not be determined as defect. For example, let’s consider Gmail application. It has multiple features, and one of that is deleting multiple emails at a time. If this feature is not there, the test engineer should raise a request for enhancement not as a defect.

Scenario Five

             NEW                                                                                          POSTPONED


If a defect is decided to be fixed in the next release, it is stated as ‘Postponed/Deferred.’ The reason to postpone the bug may be like low priority bug, lack of time or the bug may not have a major impact on the software.

Scenario Six

             NEW                                                                                           CANNOT BE FIXED


The possible reason for this situation to arise is more of technology related. Each and every language (JAVA, C, C++, .NET……etc) has their own limitation. So, due to these limitations, this kind of scenario may arise. The other reason may be, the cost of fixing the defect is more than moving with the defect.


Defect tracking and management are the important aspects of Testing/Development. If dealt properly within time, it saves a lot of time and also increases the productivity.

Information Security


International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC) form the specialized system for worldwide standardization. In the field of information technology, ISO and IEC have established a joint technical commission, ISO/IEC, to preserve the confidentiality, integrity and availability of the information.

ISO standards in action

The International Standard is designed for Organizations to customize as a reference in selecting controls within the process of implementing Information Security Management System (ISMS) and acts as a guidance document for organizations to execute commonly accepted information security controls.

Information Security

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For businesses, International Standards envisage that the standards are the strategic tools in reducing costs by minimizing inaccuracies and increasing productivity.

Information security requirements

The process of creation and origination through storage, processing, use, transformation until destruction is known as information Life Cycle. Information security remains crucial at all the stages of the life cycle as the unauthorized disclosure or theft of information may impact the core business.

The three main components of Information security requirements are Confidentiality, Integrity, and Availability.

Information Security

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Confidentiality is the set of guidelines that confines access to information (piracy)

Integrity is assurance that the information is reliable and precise

Availability is a guarantee of consistent access to the information to the authorized stakeholders

Controls selection and implementation

The controls are the guiding principles for Information security management, and their selection is dependent on organizational decisions, based on risk acceptance, risk treatment options, and generic risk management approach pertinent to the organization.

Information Security

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Information security management system process and Audit cycle 

Audit Cycle

Gap Analysis and Risk Management Analysis are crucial in the ISMS process.

Gap analysis

Gap analysis is obligatory for an organization as it provides a comparison of your security program to the overall security best practices to find out where the vulnerabilities and risks are lurking. This analysis is mandatory in ISO27001 while developing Statement of Applicability (SOA), and is performed subsequent to the risk assessment implementation and risk treatment plan.

Gap Analysis

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Risk management methodology and framework in ISMS

Risk management is a fundamental part of a company’s management process that deals with the identification, communication, treatment, and acceptance of security risks.

Risk Analysis

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ISMS provides a framework to simplify the process of risk assessment and treatment. The Threat & Risk Assessment (TRA) and Risk Treatment are two important components of the ISMS framework.

TRA – Identification, analysis, and evaluation of risks together comprise the TRA

Risk Treatment – Development of a risk treatment plan to address the risk exposure to the assets that are identified in the threat and risk assessment process

Risk treatment

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Evaluating risk

Risk exposure values in terms of likelihood of occurrence and level of impact can be determined using the below risk matrix table.

Matrix Table

Risk treatment plan and Mitigation analysis

The Risk treatment includes:

a)      Accept  – do nothing and accept the current level of evaluated risk

b)      Avoid – cease doing the business activity that brings the possibility of the threat occurrence

c)       Transfer – pass the responsibility for implementing mitigating controls to another entity.  Responsibility for threat and risk management remains the liability of the organization

d)      Reduce – implement controls to reduce risk to an acceptable level

Mitigation is elimination or reduction of exposure to risk.


Business Continuity Plan (BCP)

Business continuity planning is the process of creating systems of prevention and recovery to deal with potential threats to the company. BCP plan will include any incident that could negatively impact operations damaging critical infrastructure services. Risk Management is incorporated as part of Business Continuity Plan.


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Disaster Recovery

Disaster recovery planning begins with a Business Impact Analysis (BAT).

BAT works on two key metrics

  • Recovery Time Objective (RTO)
  • Recovery Point Objective (RPO)


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Recovery Time Objective (RTO), which is the maximum acceptable length of time, a business process can be restored after a disaster.

Recovery Point Objective (RPO), which is the maximum targeted period in which data might be lost from an IT service due to a major incident.

Please click here, to know more about Disaster Recovery.


Information Security is the practice of defending information from unauthorized access, disclosure, disruption, modification, recording or destruction.

ISO27001:2013 certification analyzes information security as a blueprint for Information security requirements, Control selection and implementation, Audit cycle, Risk Management, Business Continuity Plan and Disaster Recovery.

Vmoksha Technologies is an ISO27001:2013 certified company, which gives added reassurance to the customer’s data security.

Deploy Applications to AWS Cloud in a Jiffy!

Amazon Web Services (AWS) is the most favored cloud provider for Dot Net developers because of its flexibility, scalability, and reliability. It is a cost-effective computing resource solution that is designed to assist application developers to host their applications quickly and securely. AWS helps businesses to reduce capital expenses and administrative costs and retains the security, performance, and reliability requirements your business demands.

Here, I have provided a detailed step by step procedure for deploying your applications to AWS cloud. Before moving to the procedure, check out the basic prerequisites.


  • Add AWS SDK Package to Visual Studio. (To explain, here I have used Visual Studio community edition. This is the most preferred approach for the first time deployment users).
  • To add AWS SDK Package, click here and download the AWS Toolkit for Visual Studio.

Steps to Deploy

#1. Open your application using Visual Studio. Click Build from the menu and select Publish to AWS.

AWS Deployment

#2. Once you click on the Publish to AWS, a popup screen will open as shown below.

AWS Deployment

#3. Select the account profile if it is already created or create a new profile. To create a new profile, click on the Profile icon. A popup screen will display as shown below.

AWS Deployment

#4. You can get the account ID and the Key information from AWS management console. Click Account Identifiers to get account ID and Access Keys to get the Key information. Fill in all the fields for profile creation and click OK.

AWS Deployment

#5. If you are deploying first time, chooseCreate a new environment under deployment target. Also, choose your required Region for deployment. Click Next to proceed further.

AWS Deployment

#6. Select the environment tag and enter the details to create a new environment. Check the availability of your URL, and if it exists, modify URL to a different name. Click Next to proceed.

AWS Deployment

#7. Configure the environment as per the requirement and click Next.

AWS Deployment

#8. Select service roles granting permissions to your application and click Next.

AWS Deployment

#9. Specify the build configuration, app pool runtime, and app path.

AWS Deployment

AWS Deployment

#10. Review the environment configuration and click Deploy to start the deployment.

AWS Deployment

#11. The deployment event details will be shown in your visual studio window as shown below.

AWS Deployment

Now click on the URL shown after the successful deployment.


Migrating applications to AWS cloud is simple and fast as mentioned above. Whether it is an existing application or a new SaaS-based application, AWS eases the migration process and helps dramatically increase both the effectiveness and efficiency of your business process.


How to generate random, realistic & reliable data for your application?

The most crucial part of the application development process is generating larger amounts of test data that resembles production environment. Because, in production, it may end up messier when a number of users knocking the app and filling the database with data. Therefore, it is challenging and needs extensive knowledge to overcome the issues with random data generation. However, advanced tools like Mockaroo will help solve the data generation problems efficiently.

Find out briefly what the challenges in the development process are and how to combat these challenges using Mockaroo.

Challenges in Application Development, Testing and Actual Deployment: 

  • Quick generation of abundant, reliable and realistic data
  • Lot of manual efforts for test engineers in populating test data and avoiding repetitive test data
  • Requires support for multiple data types (mail address, street address, Bitcoin Address, Blank, Null, country, currency, date, sequence, GUID, various versions of name including European and Chinese, lat / long, etc.) to load test data
  • Generating realistic data in multiple formats (CSV, JSON, SQL and Excel Formats, etc.)
  • Needs to load realistic data promptly without any programming skills



Mockaroo is the best tool that fits profoundly to address these challenges. It is a realistic test data generator that lets you generate up to 1000 rows in SQL, CSV, JSON and Excel formats. To extent this data limit, one can choose from their range of pricing plans.

It supports 74 different data types, where each type provides relevant sample data that is used to populate the field.

data types

Testing realistic data has two distinct advantages:

  1. It mimics the production environment and allows you identify the challenges you may face in real-time and thus helping to make it more robust.
  2. While demonstrating the app features to other users, realistic data makes it easier and quicker to understand.

Using Mockaroo will help you allay from technical aspects of testing such as learning mock data libraries, performing stress testing, etc. You can focus more on the application development, and leave the rest to this unique tool. It allows downloading higher amounts of randomly generated test data based on your specifications, and let you upload the data into the test environment using CSV or SQL formats with no programming.

How it Works:

Step 1: Go to Mocakroo official website

Step 2: Open your Table Schema

table schema


Step 3: Enter Field Name and Type similar to your Table Schema.

field name


Step 4: Enter value for Rows i.e. how many records you want to generate. Select output formats like JSON, SQL, Excel or CSV. You can either download or preview your data. Data preview will be displayed like this

code preview


Step 5 (Optional): It also provides a REST API GET method through which you can download your data programmatically.

Mockaroo is an outstanding tool in the application development process for those who want quick and efficient random data generation.

Top 5 Benefits of Recruitment Process Outsourcing

Employees are the backbone of an organization. The success of a business relies on the true grit and adeptness of an employee. Therefore, hiring the right talent is the most crucial part of your company’s growth. However, recruiting the appropriate talent is difficult and sluggish. Hence, organizations can consider Recruitment Process Outsourcing to avoid their biggest headaches while recruiting.

Recruitment Process Outsourcing (RPO) is a business process, which help organizations in hiring the felicitous employees. An RPO provider will handle the entire recruitment process according to your values, culture, and business goals.

Recruitment Process Outsourcing

Benefits of RPO

Cost Reduction

Usually, organizations spend more money on advertising on job boards, applicant tracking system, background screening, and recruiting technology. However, when you outsource recruiting process to an RPO provider, the cost per hire is often reduced because of the dedicated recruiting services. RPO providers also help you in streamlining the recruiting process, avoid unnecessary staff for recruiting and hire employees when your business spikes with minimal costs.

Time Saving

Time saving is another significant benefit when you approach RPO providers. If a vacancy is not filled for the longer time, it may lead to a potential negative impact on company’s performance. As RPO providers have vast experience in challenging the time-to-hire deadlines, they assist you in recruiting the appropriate candidate in right time.

Quality Hiring

To fill a position in the organization, in-house recruiters have to go through a lot of profiles and may not significantly look at the qualities that persuade a candidate to your required position. RPO providers are completely bound to tracking and screening candidates, who helps you, find the right candidate in time according to your requirement. RPO recruiters will always be in touch with job seekers, and so they can certainly form a reliable barrier between you and the quality candidates, those who are suitable for your requirement.

Scalable Capacity

During peaks and troughs of an organization, RPO providers can help you flex accordingly. If you expand your business, you require more staff; if your business is downsizing, you have to implement the hiring freeze. RPO adapts any situation and helps you during these extreme contingencies.

Competitive Advantage

Skilled employees influence your organization’s ability to innovate effectively. The recruiting process can help you find the ideal candidates who could be the keystones in the success of your business. Recruiting outsourcing supports you to compete better with the leading companies by recruiting exemplary candidates.

So, outsourcing the recruiting process may actually help your business grow better while saving your money and time.

Vmoksha has ample experience in providing RPO services. Our dedicated team of recruiters will help you find that apt talent, who can lay a successful path to your business goals.

Bootstrap Advantages

Creating a website is not just to promote your business, it helps in creating brand awareness, gives a platform for people to interact, approach and discover as well. To market a product or service effectively, you should have a web page that is viewable in a variety of devices. In today’s world you have smart phones, tablets, laptops, desktops and an ongoing increase in the kind of devices and form factors. Hence to solve the issue of being able to view websites or content on all such devices effectively, we can use bootstrapping.


What is Bootstrap?

Bootstrap is a front-end framework that is developed to support creating dynamic websites and web applications. It is one of the most preferred front-end frameworks as it aids an easy and fast processing to develop a website. It supports all major browsers and fast loading responsive web pages.


Bootstrap consists of HTML and CSS-based design templates for various interface components and is aimed to ease web development. By updating the CSS, you can adapt to modern trends quickly. The developers should concentrate more on interaction components as the bootstrap itself will take care of standard views of data, which can be altered later if you wish to.

Bootstrap is compatible with almost all the latest version browsers such as Internet Explorer, Google Chrome, Opera, Firefox, and Safari. It supports the responsive web design and dynamically adjusts the layout of web pages by considering the characteristics of the device used.

Advantages of Bootstrap

Speed of Development

The speed of development is one of its major advantages. If you want to develop an application or a website promptly, it is imperative to consider using Bootstrap. It helps to save your coding effort by offering less CSS functionality and pre-built blocks of code rather than structuring code from the scratch. Ready-made themes of Bootstrap will help achieve your needs through a faster route.



According to CISCO’s predictions, global mobile data traffic will increase approximately 11-fold between 2013 and 2018. These statistics points to the need for a responsive website in varied kinds of mobile devices.

Bootstrap is equipped with responsive layout and 12-column grid system that help dynamically adjust the website to a suitable screen resolution. The ‘responsive utility classes’ feature of Bootstrap enables you to hide / show a certain section of content for a particular screen size.



Consistency was the fundamental principle behind the introduction of Bootstrap. It ensures the ultimate consistency regardless of designer/developer, who is working on it. Moreover, the results work uniformly across various browsers and the output remains same.



Bootstrap facilitates abundant customization and helps developers in designing tailor made websites, according to their specifications. It has the facility to select any feature that is actually needed to create a customized website. With this feature, one can get rid of what they do not require.



Bootstrap helps to fix issues promptly with an immense support community. Bootstrap also releases continual updates to fix any new issues. Currently, it is being developed, hosted and maintained by GitHub with over 9000 commits and 500 contributors.

Bootstrap is an awesome framework with rich features. It is the latest in innovation for responsive development and supports designing of websites and apps faster, easier and better.

Data Replication

How safe would your data be in the event of a disaster? Are you sure your data is safe even after a disaster? Are you prepared for the same? There are so many questions we come across our day to day business.

You would all agree that anything can happen anytime – there can be a natural disaster or a man-made one. Your data is critical to your business. Hence, it is crucial to secure it from any unexpected accidents and protect information from these unanticipated situations. But how can you do this?

Well, one way to do this is to secure data by adopting the data replication process. Let us see how data replication will secure your data without affecting your day-to-day operations.

Data Replication

This is a technique, which backs up your data continually and helps you manage disaster recovery while ensuring a high level of business continuity. It synchronizes the data and enables you to manage data growth efficiently up-to-the-minute. It also increases your revenue while supporting data integrity and availability, which are very crucial for your success.

How does data replication help your business?

Data Consistency

Data replication brings the data closer to individuals or groups, which helps reducing conflicts due to multiple user data modifications. As the data is distributed throughout the network, you can classify the data based on the different business unit needs.

Improve Reliability and Availability

With data replication, we have multiple copies of the data at different locations. Hence, it ensures that the vital data is available even after the event of a disaster or any hardware failure.

Enhance Business Performance

Data replication detects and reacts to a business event in real-time and enhance business performance and also improves transactional systems.

Maximize Business Results

For big data analytic projects and mobile apps, up-to-the-minute data is critical for the success. Data replication will help maximize your business results by synchronizing the data up-to-the-minute.

Ensure Mission-critical Operations

Projects like master data management, analytical data marts, data warehouses and mainframe environments can leverage data synchronization to ensure mission-critical operations with up to date information.

Zero Downtime for Upgrades and Migrations

With real-time data production, you can perform server and system upgrades while testing new applications.

Optimize Resource Utilization

Data replication eliminates massive batch movements by optimizing resource utilization with less impact on source systems. With right time update, it will help reduce data latency.

Vmoksha understands that data replication is a critical part of an infrastructure; we work with our clients and implement data replication to access critical data when they need it most. Our data replication services will help clients to avoid risks and manage their businesses running during planned and unplanned outages.

Effective Patch Management

There is no doubt that patch management is crucial for any IT services / product based company no matter what size they are. It is just a matter of updating the patches on all servers and workstations in the company’s network to minimize your business exposure to the unexpected threats.

As the time between the inventory of OS or application vulnerability and the emergence of an exploit is decreasing, several patch production systems are constantly being released in the market. This mandates every organization to keep updated with the continual release of new patches.

Patch Management Process

An effective patch management process includes several phases based on the organizational structure, size or established procedures. The basic process of a patch management consists of four phases:

 Effective Patch Management

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Assessment Phase

The process starts with an assessment of vulnerabilities and security threats that you might face and also whether your organization will be able to respond to new software updates. As the assessment phase is ongoing just like the entire patch management process, you always need to know how to protect your computing assets and how to ensure that the software distribution architecture will support patch management.

This includes:

  • Assess operational effectiveness
  • Assess security threats and vulnerabilities
  • Inventory of existing computing assets
  • Assess the existing software distribution infrastructure
  • Determine the best source of information regarding new software updates

Identification Phase

Identification phase refers to the invention of new software updates and to determine whether those new updates are relevant to your production environment. In addition, you should also determine whether the update requires an emergency deployment or a normal process.

Identifying when new patches are released is imperative to rev up the patching engines. Therefore, to receive email alerts on new patch releases, you need to sign up at some resources such as There are also other resources that provide notifications about new patches.

Once you receive notification, review the Microsoft Security Bulletin associated with the patch, which helps to understand that whether the patch will be suitable to your environment and how you can classify the patch for deployment. If the patch is suitable to your organization, download the source files and start testing the patch. Prior to testing, verify that the files will install and uninstall correctly, as mentioned in the security bulletin.

Evaluation and Planning Phase

Evaluation phase represents the importance of releasing a patch. Some patches may suit only to a small area of your computing environment and some patches may affect your entire organization, which should be deployed with the utmost speed. Based on the organizational needs, patch classifications and related deployment timeframes may vary.

The evaluation and planning phase majorly includes:

  • Make a go/no-go decision to deploy the software update
  • Determine the essentials to deploy the update
  • Test the software update to identify whether it compromises business-critical systems and applications 

The testing procedure depends on the type of classification you give such as critical, high, medium or low. Thus, you should test the package in your lab environment (either real or virtual) and then conduct a pilot test in the production environment while confirming that it does not ruin your business applications.

Deployment Phase

Once you have approved the patch update after the testing procedure, then it is ready to deploy across your production environment. Initially, you need to inform everyone in your defined communication channel, which consists of the representatives from various areas of your company that the patch is pending deployment. Now, you need to deploy the patch using your technology of choice while monitoring and reporting on the progress of deployment and handling failed deployments. If the deployment is unsuccessful, then you must stop the rollout, uninstall failed updates and redeploy them. Finally, gather your deployment statistics and update your baseline to prepare for the next assessment phase.

Every company has its own set of challenges and hurdles to surpass. As part of its Infrastructure Management services, Vmoksha helps customers choose the right technology for their environment and modifies the patching policies that meet their specific needs.

Best Practices in Mobile App Testing

Mobile app testing

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The number of customers, as well as the number of enterprise mobile apps, has grown significantly over the past few years. Organizations need to test the mobile apps to ensure that every app is of high-quality in order to prevent productivity & revenue loss and damage to the brand reputation.

Mobile app testing is more complex and varies from testing web applications and traditional desktops. It should be tested on a variety of hardware and software platforms of various versions under different network connectivity conditions. Besides, the constant introduction of new devices and the rapid pace of mobile OS updates require additional test cycles.

The challenges of testing mobile apps

  • More time-consuming
  • The tools used are different from desktop and web application testing
  • Also too many tools and techniques involved
  • Lack of similar dominant platforms
  • Changes in network conditions such as bandwidth change and dropped connections
  • Frequent up-gradation of applications

These challenges can be mitigated by careful selection of testing types and strategies to ensure a cost effective mobile testing process. A comprehensive strategy is essential before getting your apps to market and for effective testing you need to consider some key elements such as:

  • Types of testing
  • Target device selection
  • Test automation
  • Network environment

A test strategy that includes these key elements along with the traditional process for testing will overcome most of the challenges of mobile app testing.

Types of mobile app testing

Mobile App Testing types

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Device selection

Selecting target device model for testing depends on certain key factors such as:

OS versions – Newer versions of operating system are constantly releasing in the market. Therefore, an app needs to be tested on all major versions of OS in the current installed base.

Form Factor – App behavior & present-ability may vary in smartphones and tablets. So, if your app needs to support both tablets and smartphones, then it should be tested on both the form factors.

Display Density – The screen size and resolution of a device may also affect app’s user experience such as look and feel of UI, rendering of content, etc. Therefore, the app needs to be tested on a mix of different display densities.

During testing, device model data from internal systems may be a good source of information to find the mix of target devices for testing.


Nearly every app relies on network connectivity, to deliver useful functionality. Wi-Fi network connectivity is cost-effective and can be easy to set up in test environments. The cellular network can be considered for specialized apps that rely on carrier features such as two-way SMS or free usage allowance.

Automated Testing vs Manual Testing

If the application contains new functionality and requires testing once or twice, test it manually. Automated testing is effective for regression testing and during development to ensure that the new features are not producing any unintended changes to the existing features.

Vmoksha has expertise in testing services that helps clients to deliver high quality business solutions with optimized cost. We have a proven track record in implementing effective test strategies like risk-based testing, test case designing and optimization, test metrics to monitor and measure the quality of testing and software quality.

Our offerings are customized to meet client’s test requirement to cover the key quality characteristics like functional, performance, reliability, operational and usability aspects of the apps.

What to consider while implementing SaaS?

Today, many organizations adopt Software as a Service (SaaS) platform to simplify their software maintenance, upgrades, and support. Moreover, IT leaders also believe that demand for SaaS applications will benefit an organization with low upfront costs, frequent upgradation, faster deployment and acceptance by an end-user. To seize the maximum benefits from SaaS, a thorough knowledge of SaaS implementation method is imperative.

In order to successfully implement SaaS model, a business must complete various tasks and processes as a part of their infrastructure. Thence, these considerations while implementing a SaaS model will assure you that there are no abrupt in the implementation process.


Ensure your reason for SaaS implementing

Whenever an organization implements a new technology, whether it is a software or hardware service-based, there is always a reason to implement that technology. Similarly, your business may have different reasons for implementing SaaS model. The reasons may be like improving efficiencies of a business related process, software management process, increase the collaboration of their different business sites, etc.

Whatever may be the reason behind SaaS implementation, you must be clear about the exact purpose. The organization should have a good knowledge of their existing infrastructure work as this will help minimize the problems while integrating SaaS software with existing infrastructure.

Evaluate your reason

Once you know the reason for SaaS implementation, evaluate what you need exactly to accomplish it successfully. To find out the exact reason you need to answer few questions such as:

  • What your SaaS services need to do after implementation?
  • What kinds of features are essential in this service to meet your requirements?

Say, for example, if your organization wants to improve the collaboration between different sites, then you require a SaaS solution that could be accessed by several users. However, if the organization needs a highly efficient software solution that is similar to traditional on-premises solution performance, then they require a SaaS solution that could be accessed by a few users at the same time.

Considering these questions during the evaluation will help you to choose a SaaS service that suits the best.

Approach a professional SaaS service provider

Approach an experienced SaaS service provider, who supports to meet your requirements efficiently. A professional SaaS service provider will deliver your business with a SaaS model that builds a long term value with your customers. You can make a Service Level Agreement with the service provider to make sure that they match your requirements better.

Consider IT support

You should consider what level of IT professionals are required to manage the SaaS platform once it gets delivered from the provider. It depends upon the level of support from your SaaS provider.

For example, if your service provider delivers a software solution with less support or documentation, then you require a reliable IT professional. If the provider delivers a service that includes clear instruction and documentation, then you can manage SaaS platform with the basic knowledge of IT.

Therefore, it is inevitable that you need to approach a SaaS service provider who can deliver you the best services.

Make sure it is automated

An automated SaaS service will minimize your work of writing letters or emails, putting requests, etc. Hence, make sure that your service provider delivered an automated process. If not, consult your respective service provider to deliver standard services that were guaranteed by them.

Ensure you have trained employees

Your employees should be trained well to avoid problems after SaaS implementation. They should have a thorough knowledge of usage and accessibility of this new software services initially.

Know your payments

When it comes to payment of SaaS software, it is not as difficult as traditional software services. Usually, the payment process may be monthly or pay-as-you-go payment model that depends on what you use. Sometimes, you may also have to pay your service provider for storage space that is used to store your data in their data center as a backup.

In order to save money, an organization should clearly know in advance about their storage requirements and which payment method would be the best. You should also consider the other costs that associated with training, staffing requirements, backup requirements and other services or process that are not related to your service provider.

Hope these considerations will help you to achieve successful SaaS implementation and management.

Vmoksha has expertise in delivering dynamic SaaS services that improve your business value in the cloud with the following benefits:

  • Low capital requirements
  • Quicker startup
  • Scale on demand
  • Easier maintenance / Instant software updates
  • Improved performance
  • Increased data reliability
  • Easier mobility and scalability
  • Faster go-live with short time-to-value interval can be realized